Refund & Cancellation Policy
Effective Date: August 19, 2026
Little Field Farms is a seasonal agricultural business offering school field trips, group visits, family and weekend farm experiences, seasonal activities, pumpkins, mandarins and other produce, wreaths and holiday items, merchandise, and other farm products.
This policy explains how cancellations, refunds, exchanges, and product issues are handled.
Specific events, admissions, reservations, or products may have additional terms presented at the time of purchase. Where more specific terms are provided, those terms will apply to that transaction.
1. School Field-Trip Deposits
A $250 non-refundable deposit is required to reserve a school field-trip date and time.
The $250 deposit is applied toward the total field-trip cost. If the final field-trip total is less than $250, the unused portion of the deposit will be available as a credit toward eligible Little Field Farms activities during the scheduled visit, such as the corn maze, hay ride, or other available farm activities. The credit may not be used toward the purchase of pumpkins and has no cash value.
No cash refund will be issued for any unused portion of the $250 deposit.
The reservation is not considered secured until the required down payment has been received.
2. Remaining Field-Trip Balance
Field-trip pricing is based on the final number of children and adults attending the scheduled field trip.
If the total field-trip cost exceeds the $250 deposit, the remaining balance is due upon arrival and before field-trip activities begin.
Final attendance information should be provided to Little Field Farms as soon as possible if the group size changes from the original reservation.
3. Weather Cancellations for School Field Trips
Because Little Field Farms is an outdoor agricultural venue, weather may occasionally make it necessary for us to cancel a scheduled school field trip.
If Little Field Farms cancels a field trip because of weather, the reservation deposit will be refunded.
Little Field Farms may make a weather-related cancellation decision as late as one hour before the scheduled event.
Weather-related decisions may take into consideration visitor safety, field and farm conditions, accessibility, and the ability to provide the scheduled experience.
4. Other Field-Trip Cancellations by Little Field Farms
If Little Field Farms cancels a school field trip for a reason other than weather, we will work directly with the school or group regarding applicable payments, alternative dates, and refunds.
The appropriate resolution may depend on the reason for cancellation and the specific booking terms.
5. Customer-Initiated Field-Trip Cancellations
Schools and groups that need to cancel should contact Little Field Farms as soon as possible.
School/group cancellations are non-refundable, including the $250 deposit, unless otherwise agreed to in writing by Little Field Farms.
If a school/group needs to cancel or reschedule, they should contact Little Field Farms as soon as possible. Requests to reschedule are subject to availability and are not guaranteed.
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Failure to attend a scheduled reservation without cancelling does not automatically entitle the customer to a refund.
6. Rescheduling Field Trips and Group Reservations
Requests to move a reservation to another available date may be considered at Little Field Farms' discretion.
Approval depends on availability, timing, season, farm conditions, staffing, and the circumstances of the request.
An approved rescheduling request will be confirmed by Little Field Farms.
7. General Farm Visits, Weekend Admission, and Seasonal Activities
Little Field Farms may offer weekend visits, seasonal activities, special events, attractions, or other experiences for individuals and families.
Refund, cancellation, and rescheduling terms for paid admissions, tickets, or activities may vary depending on the particular offering.
Any special cancellation or refund terms will be displayed or communicated when reasonably applicable at the time of purchase.
Unless otherwise stated, purchasing admission or making a reservation does not guarantee that every attraction, activity, product, or area of the farm will be available throughout the entire visit.
Weather, safety conditions, crop conditions, staffing, maintenance, or other operational circumstances may require individual attractions or portions of the farm to close or change without requiring the entire farm to close.
8. Farm Closures
If Little Field Farms must fully cancel a prepaid event, admission, or activity, we will communicate available options to affected customers.
Depending on the circumstances and the specific offering, options may include:
- Rescheduling
- A credit toward another visit
- A refund
- Another reasonable accommodation
The option available may depend on the type of ticket, reservation, event, or activity involved.
This section does not replace the specific weather-cancellation terms that apply to school field trips.
9. Pumpkins, Mandarins, and Other Agricultural Products
Little Field Farms sells seasonal agricultural products that may include pumpkins, mandarins, and other produce.
Because pumpkins, produce, and other agricultural products are natural products, they may vary in size, color, shape, texture, ripeness, appearance, and other characteristics. These natural variations are not considered defects.
Customers are encouraged to inspect pumpkins and other farm products at the time of purchase.
Because these products are seasonal and may be perishable, they generally are not returnable solely because a customer changes their mind.
If a pumpkin, produce item, or other agricultural product is damaged, spoiled, or otherwise unsatisfactory at the time of purchase, please contact Little Field Farms promptly.
After reviewing the circumstances, Little Field Farms may provide a replacement, exchange, refund, or other appropriate resolution.
10. Wreaths, Holiday Products, and Seasonal Items
Little Field Farms may sell wreaths, greenery, holiday decorations, gifts, and other seasonal items.
Because some seasonal products are made from natural materials, minor variations in color, size, shape, fullness, texture, or appearance are normal.
Fresh greenery and similar products may naturally change in appearance over time.
Return or refund eligibility for seasonal items will depend on the type and condition of the product.
If a product is defective or materially damaged when purchased, please contact Little Field Farms promptly so we can review the issue.
11. General Merchandise Purchased at the Farm
Unused and eligible non-perishable merchandise may be considered for return or exchange depending on the product, condition, and circumstances.
Certain items may be final sale, including products that are:
- Personalized
- Customized
- Used
- Perishable
- Made to order
- Seasonal and no longer resalable
- Otherwise marked as final sale
Any special return restrictions will be communicated when reasonably applicable.
12. Online and Print-on-Demand Merchandise
Little Field Farms may offer apparel, gifts, souvenirs, and other merchandise online.
Some merchandise may be printed, manufactured, or produced after an order is placed.
Unless otherwise stated at the time of purchase, made-to-order or print-on-demand merchandise generally cannot be returned or refunded solely because:
- The customer changes their mind
- The customer selected the wrong size
- The customer selected the wrong color or variation
- The customer provided incorrect personalization information
- The customer provided incorrect shipping information
Customers should review product selections carefully before submitting an order.
13. Damaged, Defective, or Incorrect Merchandise
If merchandise arrives damaged, defective, or materially different from what was ordered, please contact Little Field Farms promptly.
We may request:
- Your name and order information
- A description of the problem
- Photographs of the item
- Photographs of packaging when relevant
After reviewing the issue, we may offer a replacement, refund, exchange, or other appropriate resolution.
14. Shipping Problems
Little Field Farms is not responsible for delays caused by shipping carriers, weather, incorrect addresses, seasonal volume, or circumstances outside our reasonable control.
If an order appears to have been lost or damaged during shipment, contact us so we can help review the issue with the applicable fulfillment provider or carrier.
Customers are responsible for providing accurate shipping information when placing an order.
15. Refund Processing
Approved refunds will generally be returned to the original payment method whenever possible.
Payments originally made by credit or debit card may be refunded through the same payment processor used for the original transaction.
Refund processing times may vary depending on the payment provider, bank, card issuer, or other financial institution.
16. Stripe and Square Payments
Little Field Farms may use Stripe to process certain online transactions and Square to process certain in-person or other payments.
Approved refunds involving these transactions may also be processed through the applicable payment provider.
The time required for refunded funds to appear in a customer's account is determined in part by the payment provider and customer's financial institution.
17. Chargebacks and Payment Questions
If you believe a payment was made in error or you have a question about a charge, please contact Little Field Farms before initiating a payment dispute whenever possible.
We are happy to review the transaction, reservation, admission, purchase, or refund with you and attempt to resolve the issue.
18. Exceptions Required by Law
Nothing in this policy is intended to limit any refund, return, cancellation, or consumer right that cannot legally be waived under applicable law.
19. Contact Us
To request a cancellation, report a problem with a product, or ask about a refund, contact:
Little Field Farms
9000 Horseshoe Bar Road
Loomis, CA 95650
Phone: 916-367-1126
Email:
loomislittlefieldfarms@gmail.com
Website:
www.loomislittlefieldfarms.com
